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Force-close the app and reopen it

Ensure you have the latest version from the App Store or Google Play

Check your internet connection — a stable connection is required

Log out and log back in via the Account Settings page

If issues persist, uninstall and reinstall the app (your data is saved to your account)

All subscriptions are managed by Apple or Google, not by Enlighten directly

To cancel, visit your device's subscription settings (not the app)

Web purchases can be cancelled by emailing support@enlighten-app.com

If you're charged after cancelling, contact Apple or Google support first

For refund requests outside store policy, contact us and we'll do our best to help